Privacy Policy
Garoof Ltd
Trading Address: Garoof Ltd, First Floor, Swan Buildings, 20 Swan Street, Manchester, M4 5JW

1. Introduction
Garoof Ltd ("we", "our", "us") is committed to protecting your privacy and ensuring that your personal information is handled securely and in compliance with data protection laws. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

2. Information We Collect
We may collect the following personal information:

• Name

• Contact details (email address, phone number, address)

• Details of your garage roof replacement requirements

• Payment details (if applicable, though we do not currently process payments online)

• Any other information you provide when using our website or communicating with us

3. How We Collect Information
We collect personal information in the following ways:

• When you fill out a form or request a quote on our website

• When you communicate with us via email, phone, or other means

• Through cookies and analytics tools that track website usage

4. How We Use Your Information
We use your information to:

• Provide and manage our services

• Generate fixed-price quotes for garage roof replacements

• Communicate with you regarding your enquiry or booking

• Assign local roofing contractors to your project

• Improve our website and services through analytics

• Comply with legal and regulatory requirements

5. Sharing Your Information
We may share your information with:

• Roofing contractors assigned to your project to facilitate service delivery

• Third-party service providers who assist in website analytics, marketing, or customer service

• Legal or regulatory authorities if required by law

We will never sell or rent your personal information to third parties.

6. Data Security
We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access. However, no data transmission over the internet can be guaranteed as 100% secure.

7. Your Rights
Under data protection laws, you have the following rights:

• The right to access the personal information we hold about you

• The right to request corrections to your data

• The right to request deletion of your personal data

• The right to object to processing or restrict data processing

• The right to request data portability

If you would like to exercise any of these rights, please contact us at info@garoof.co.uk.

8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve user experience and collect analytics data. You can manage your cookie preferences through your browser settings.

9. Retention of Data
We will retain your personal data for as long as necessary to fulfil the purposes outlined in this policy unless a longer retention period is required by law.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and where appropriate, we will notify you via email.

11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Garoof Ltd, First Floor, Swan Buildings, 20 Swan Street, Manchester, M4 5JW
Email: info@garoof.co.uk